Return & Refund Policy
Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. https://www.shop.qplus.com.my will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, the customer will receive their refund within 7 working days after the confirmation.

Please return your purchase to the following address:
10, Jalan Apollo U5/190, Bandar Pinggiran Subang, Seksyen 1, Subang 2, 40150 Shah Alam, Selangor, Malaysia

Please contact us at  eshop@qplus.com.my  if you have any questions or doubts.